Certified Public Relations Professional
Become a certified public relations professional with comprehensive training. Enroll in this course to excel in managing public relations efforts.
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Introduction
Who should attend:
Managers, supervisors and officers experienced in public relations. Other key personnel whose work involves contact and interaction with the internal/external public, particularly in the areas of personnel, marketing, sales, training and administration will also benefit from this program.
Objectives
- Describe the functions of Public Relations (PR) in a changing environment.
- Practice the key communication skills and techniques essential for performing their PR duties.
- Recognize how to communicate effectively with the internal and external publics of the organization.
- Identify the role of a PR professional in supporting the image and reputation of the organization.
- Plan and execute a press conference.
Content
PR in a Changing Environment
- The Origin and Development of PR
- Definitions, Scope and Objectives
- New Roles and Perspectives
- The Role of PR in Building and Supporting the Image of the Organization
The Functions of PR
- Planning and Organizing the Activities of PR
- Ingredients of Successful PR Planning
- Main Qualities of PR Professionals
- PR Position in the Organization
PR and Communication
- Communicating with the Internal and External Public
- Overcoming Barriers in Communication
- Non Verbal Communication
- The Communication Abilities for PR Professionals
The Role of PR Professionals in Dealing with the Internal and External Public
- Understanding Difficult Personalities
- Dealing with Difficult Personalities
Verbal Communication Skills
- Kinds of Verbal Communication
- How to Prepare for a Presentation/Speech
- Rehearsing Your Presentation/Speech
- Verbal and Non Verbal Skills while Presenting
Written Communication Skills
- Types of Written Communication
- Effective Writing Skills: Memos, Letters and Emails
- Writing and Producing Newsletters
- Designing and Producing Brochures
- Preparing Articles for Magazines
Press Conferences
- Why Conduct a Press Conference
- How to Conduct a Press Conference
- How to Prepare a Press Release
- Dealing with Questions During a Press Conference
- Preparing and Circulating the Press Clippings
Code : PRC2
Distribution Channels - Optimizing Market Penetration
One Week
Code : PRC6
Major Accounts Selling - Negotiating and Winning RFPs
One Week
Code : PRC17
Corporate Social Responsibility
One Week
Code : PRC20
Events and Conferences Management
One Week
Code : PRC21
Public Relations Campaigns - From Planning to Execution
One Week
Code : PRC26
Managing Service Quality and Customer Satisfaction
One Week
Code : PRC27
Public Relations and Corporate Communications
One Week
Code : PRC33
Professional Sales and Time Management
Two Weeks
Code : PRC35
Digital Marketing Essentials
One Week
Code : PRC37
Diplomacy and Effective Communication Skills
One Week